Evelyn Kim

Hi, I’m Evelyn Kim – a UX Research Leader and Market Insights Strategist with over a decade of experience transforming user understanding into measurable business outcomes.

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I’ve built and scaled research functions from 0 → 1, guided multi-sided marketplaces like DoorDash, Tonal, and Found Health, and partnered with AI/ML teams to operationalize human-in-the-loop insights for product innovation. My work drives monetization, retention, and product-market fit, with impact ranging from 11% activation lift to 1.3× revenue growth.

 

Beyond metrics, I thrive on mentoring teams, enabling cross-functional research, and crafting human-centered experiences—from digital ecosystems to premium hospitality services (I once operated a Michelin-starred restaurant).

 

My goal is to shape products and services that are seamless, meaningful, and scalable.